Testimonials

 

February 12, 2014

At present, I am still able to walk up and down the stairs but carrying heavy objects upstairs is quite difficult and the chair lift has solved that problem. ACME was chosen because a competing firm said that what I had requested couldn't be done. ACME proved that, in fact, what I had reqeuested could be done and done well! Thank you for your service!

-Mrs. Vetter


October, 2013

Dear ACME Team,

What a blessing each of you has been to our family. We put a great deal of prayer and thought into purchasing a stair chair. Each of you have shown our family kindness, courtesy and give us professional service. Please remember to stop and visit anytime you're in our area!! We would so enjoy seeing you. 

Sincerely, 
The McKown Family
 



February 17th, 2012

I was so pleased with the professional skills and respect for the customer by ACME Home Elevator in sending an installation specialist like Vic to install my chair lift on February 14th, 2012.  He was  excellent in providing this service and very considerate of the customer and helpful.  I do have a disability and this excellent work will be recommended by me to any other friends who have a two story home and want it to become more accessible by getting a chair lift by ACME installed by an excellent professional in his work and considerate like Vic.  I want to thank you again and it is well worth the investment of money and time when such excellent workmanship is done with consideration for the customer who is disabled and wants more accessibility in their home.  It is a lifesaver and much more affordable than moving when this happens.  I was in an accident and I am happy that his kind of equipment like the chair lift can be installed and make the living affordable in a two story home once again.  Vic is outstanding in his workmanship and installation of this and consideration of the customer and helping them to maneuver the chair lift for their own use.  Thanks again for sending an installation specialist of this chair lift which I understand is one of the best by ACME to my home and I will consider the service for it and maintenance through you because of this fine job done by Vic.  He was not only friendly and customer considerate but also very clean and organized and treated this as if it was in his own home with the care needed for the equipment and the premises.  I want to thank you for he is the best I have known from your company in the last 15 years and one of the most efficient at removing the old one and putting in the new and this is what makes me a loyal customer of ACME Home Elevator. Thanks again and please thank Vic for an excellent job – well done!


K. Wikstrom, A loyal customer
Rocklin, CA



December 6th, 2011

We wish to thank you and your organization for the wonderful service you provided us in installing our chair lift.  Needless to say, it has helped Mr. Casserly leave the house for his doctor’s appointments in comfort.
We also want to commend the young man who was here this week to make modifications to accommodate Mr. Casserly’s height.  Mr. Darin was very diligent and efficient in adding the swivel and raising the chair so Mr. Casserly’s feet will not touch the stairs.  Not only was he thoughtful and pleasant, but he was a credit to your company in his knowledge and manners.
When the opportunity arises, we would be pleased to recommend your business and the satisfactory work you do.

Sincerely, Mr. & Mrs. P. Casserly
San Francisco, CA



October 14th, 2011

Just a note to thank everyone who assisted us with the Stairlift.  Norma was a pure delight to work with and talk to.  Great Gal! Dennis Weaver was very professional and competent in his approach to assisting us.  The installer, Darin, was actually earlier than promised to start the installation and took extra care to protect our carpet from getting dirty.  He’s a nice person and conducted himself in a professional manner.  He took my endless questions in stride with patience.  Sales Associate Zachary was instrumental in clinching the sale for your company by being knowledgeable and professional.  The lift needed a small adjustment several weeks into use – Darin’s installation was on target initially I need to add, and was working fine at the time of the installation.  The Tech who came to make the adjustment was quick, competent and polite, unfortunately his name eludes me.  

Great Company, Great Product and above all ~ Great People.
God Bless – W. Webster
Orangevale, CA



August 28th, 2011

We are very pleased with the Stannah chairlift that was installed in our home on August 24th, 2011.  The product is of high quality and excellent operating handling.
We also like to mention the outstanding professional work of your installer, Jacco.  His knowledge of the equipment, installation and use applications were excellent.
We are looking forward to future trouble-free operation.

Sincerely, H. & G. Whalley
San Jose, CA



April 12th, 2011

We want to thank you for the excellent service that was provided to us on Friday April 8th, 2011.  The stair elevator in the home we are renting stopped working and left my husband stranded indoors.  The help we received from your scheduling staff brought Craig to our aide within 24 hours.  He was personable and polite and his attention to detail was very much appreciated.  He clearly enjoys his work and was a delight to have in our home.  He is a true asset to your organization.  The prompt and thorough servicing of this lift made it possible for us to follow through with plans we had made for this weekend.   For this we sincerely thank you.

Yours truly, L. & R. Musick
Santa Rosa, CA